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Creators Helpdesk

Having issues with one of our tools for Creators? Please use this helpdesk to start your report or question.

Select the main topics which you want to ask or report about.
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Best practice on asking for help...


Please tell us what you were about to do just before the error occurred. If possible, take a screenshot of the error, or copy the error message and paste in your message. 

If you want to report wrong information, or missing info, please let us know on which page you noticed the wrong content, best is to copy the complete page URL and paste it in your message.

The better your info is, the faster we can help you.

If you prefer to work with your email, you can also email your question to creatersupport@gothville.com


Please note that GothVille is operated by volunteers. This means that it might take some time before someone can help you. We have also sent a confirmation email. If you do not receive it, please check your spam folder as well!


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Did you know you can also ask your questions at our community?

General questions about the projects, music or lifestyle, those questions belong in one of our forums...